What Is Wendy’s?
Wendy’s is the third-largest fast-food chain of restaurants in the world. The first and second rank is held by McDonald’s and Burger King, respectively. The food giant has shown exponential growth over the years. Today, the chain has over 7000 outlets, out of which franchise owners own 6600, and the company holds the direct-control over the rest. 93% of the total outlets are situated in North-America. The company was established in 1969 in Columbus, Ohio. In 2006, the headquarters shifted from Columbus to Dublin, Ohio, US. Wendy’s is known for its hamburgers, and the menu includes french fries, desserts, beverages, shakes, and other side items. Wendy’s is particular about the quality of the food and services it provides to its customers. Hence, it has created a survey called TalkToWendys to collect data so they can quantify the levels of customer satisfaction.
What Is TalkToWendys?
TalkToWendys survey is formulated by Wendy’s for its customers. The customers can participate in the survey to provide honest feedback, reviews, and complaints they have about the company and services provided by it. The survey is designed by using a holistic approach and covers every aspect necessary to determine customer satisfaction levels. It includes questions about the ambiance of the outlet, quality of the food, cleanliness, staff behavior, delivery duration, availability of products from the menu, etc. By participating in this survey, you get a free spicy chicken piece or a sandwich, ABSOLUTELY FREE! All you need to do is complete the survey successfully and answer all the questions honestly.
More About TalkToWendys Survey!
The survey’s primary objective is to collect data in the form of honest feedback, reviews, and complaints so that the company can know the gaps they need to fill to improve the services at their outlets across the globe. The official survey is available at www.talktowendys.com. All a customer needs to do to participate in the survey is have a valid receipt from Wendy’s with the unique 8-digit code mentioned on it. The customer will visit the official webpage and enter this code in the column “restaurant number” along with the date and time of the purchase and answer the questions put in front of them. This activity helps the company get the exact picture of their brand in the eyes of the customers and make changes accordingly.
Moreover, the company rewards the participants in the form of a free meal for honestly completing the survey. This keeps the participants motivated to answer correctly and be regular in providing their feedback. It is pertinent to mention here that you need to use the receipt to participate in the survey within seven days of purchase and avail the reward within fourteen days of completion.
This is all you need to know about the TalkToWendys survey at www.talktowendys.com or www.wendyswantstoknow.com. Visit your nearest outlet today and participate in the survey to get your free meal and better service!